Some users may experience issues accessing OpenAI accounts - OpenAI Status

status.openai.com · 2026-06-16 · by Long Nguyen ·generic
Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.

Some users may experience issues accessing OpenAI accounts - OpenAI Status

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Availability metrics are reported at an aggregate level across all tiers, models and error types. Individual customer availability may vary depending on their subscription tier as well as the specific model and API features in use.

Resolved

Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.

Sat, Jun 6, 2026, 06:16 AM

(1 week ago)

·

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No components marked as affected

Resolved

Incorrectly suspended users have been restored access and received an email about their account and subscription information, if relevant. Impacted services have recovered.

Sat, Jun 6, 2026, 06:16 AM

Monitoring

The team is uncovering some additional impacted users and is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

Fri, Jun 5, 2026, 09:19 PM(8 hours earlier)

Monitoring

All users impacted should have received an email with more information. The team is monitoring for additional changes.

Fri, Jun 5, 2026, 08:53 PM(25 minutes earlier)

Monitoring

The team is still working through related subscription and credit impacts for affected users. Impacted users will be receiving an email shortly.

Fri, Jun 5, 2026, 07:47 PM(1 hour earlier)

Monitoring

We’ve restored account access for users. The team is working through related subscription and credit impacts for affected users.

Fri, Jun 5, 2026, 07:09 PM(37 minutes earlier)

Resolved

All impacted services have now fully recovered.

Fri, Jun 5, 2026, 04:09 PM(3 hours earlier)

Identified

An issue caused some user accounts to be incorrectly suspended. We’re restoring account access and working through related subscription and credit impacts for affected users.

Fri, Jun 5, 2026, 03:19 PM(50 minutes earlier)

Identified

We are still implementing the mitigation.

Fri, Jun 5, 2026, 02:52 PM(26 minutes earlier)

Identified

We have identified the issue impacting account access for some users, and we are working on a fix.

Fri, Jun 5, 2026, 02:20 PM(31 minutes earlier)

Investigating

We are investigating the issue for the listed services.

Fri, Jun 5, 2026, 01:26 PM(54 minutes earlier)

Some users may experience issues accessing OpenAI accounts - OpenAI Status

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